The UK Government’s 'Secure by Design' initiative marks a significant shift in how cyber security is approached within public and private sectors alike. Announced as part of the broader National Cyber Security Strategy, this policy seeks to embed security principles into the very fabric of technology development, promoting resilience from the outset rather than relying on reactive measures.

In an increasingly interconnected and volatile world, energy security has emerged as a critical priority for nations and businesses alike. Ensuring a stable, reliable, and resilient energy supply is essential for economic stability, national security, and the well-being of societies.

In today’s hyper-connected world, where the need to deliver personalised engagement and intuitive customer service has become the minimum industry standard, contact centres have become a hub of personal customer data. 

This Cyber Security Awareness Month, it’s worth highlighting the importance of cyber security in emerging technology areas, as well as the traditional ones. AI has revolutionised various aspects of business operations, from automating mundane tasks to providing deep insights through data analysis.